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At our
core

Bill Lowman, CEO of APM talking to employees at APM Symposium

Our Values are at the Heart of Our Organization

At American Pacific Mortgage, we know that it’s not what you say, but what you do that’s important.  Our values define how we act and guide us in everything we do.


RESPECT

Show You Care

We understand that what we do matters.  We serve our teammates and customers with our full attention, intention, and purpose at all times.  Sensitive matters will always be treated with sensitivity, and we will always exercise good judgement to make the honorable choice

APM Core Value of Respect as symbolized by a Lion

Transparency

Straight Talk

We will get directly to the heart of the issue and communicate clearly, completely, and relevantly.  WE believe in delivering information that you need to know when you need to know it, and are willing to have the difficult conversations if needed.  We will always responsibly share information and earn our customer’s and teammate’s trust

APM Core Value of Transparency as symbolized by a Butterfly

Scrappy

Unwavering Resolve

We are relentless in our approach to serve our customers and are willing to fight for what is right.  We proactively seek solutions and will not quit.  We do what it takes to allow us to go for the win in any situation, and will always stand behind our team and our clients.

APM Core Value of Scrappy as symbolized by a Fox